the virtual receptionist that links your visitors to you
VisitorLink has ceased operations officially as of 12/31/2020. The VisitorLink platform is no longer supported.
For existing customers only: Contact Uncommon Solutions for any questions or further assistance with hosting or support: pd@uncommonsolutions.com or accounting@uncommonsolutions.com
Whatever your reception desk challenge, VisitorLink ensures visitors are welcomed, identified and connected with the right staff, promptly, consistently and professionally.
Welcome
Coverage All the Time
Customize how VisitorLink handles calls based on your staff’s current availability. When one employee is at lunch, re-route his notifications to a team member.
Identify
Security Minded
Tailor VisitorLink to your organization’s security needs, requiring visitors to swipe an ID card or scan a business card, or print a security badge.
Connect
Choose Who Visitors Connect With
VisitorLink gives you the choice: allow visitors to browse and connect directly to any or select team members, or route them to a receptionist, who can connect visitors with both on-site and remote employees.
How Does it Work?
Link Employees Wherever They Are
With VisitorLink, guests can connect with employees whether they’re in or out of the office. Receptionists can answer calls from the mail room or their home office. Team members can connect with guests from conference rooms and remote offices. This connectivity is simple, because it’s built on the industry-standard Unified Communication Solution, Microsoft Lync.
Simple to Install & Maintain
VisitorLink includes both the hardware and software you need, and it’s easy to maintain. As an add-on to Microsoft Lync or Office 365, VisitorLink extends the value of solutions you may already have installed. If your office isn’t yet using Microsoft Lync or Office 365, contact us for a free assessment.